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TIS National has produced a short video explaining the simple five step process to accessing an immediate phone interpreter through ATIS.

Enter your chosen account name and access number, then click 'Add'.

add new ATIS account from within your TIS Online 'Agency account' tab:.

To register for ATIS you can do one of the following: If your client is with you at the time of the call or you have a phone that has conferencing ability to call them if they are not with you, ATIS is the easiest way to get an interpreter on the line. Once you are set up with ATIS, you can skip the call queue and allocate an immediate phone interpreter directly by calling 1800 131 450 and following the prompts. The Automated Telephone Interpreting Service (ATIS) is our fastest and easiest way to connect with a phone interpreter immediately and provides services in over 50 languages. Immediate phone interpretingĪutomated Telephone Interpreting Service 1800 131 450 If you need to schedule a phone interpreter in advance, please use our pre-booked phone interpreting service. Immediate phone interpreting is available 24 hours, every day of the year for agency clients and non-English speakers who need to use an interpreter over the phone. TIS National offers two types of phone interpreting services: